A complaint may describe an outcome, but the defense must
test the claimed violation against contemporaneous evidence,
the engagement actually undertaken, and the standard that
applied to the work.
01 / ENGAGEMENT
Scope and Client Instructions
Engagement letters, amendments, agreed deliverables,
client requests, disclosures, invoices, and communications
about what work was or was not undertaken.
02 / PROFESSIONAL WORK
Workpapers and Technical Support
Audit plans, testing, documentation, accounting conclusions,
tax analyses, reviews, supervision records, and applicable
professional guidance.
03 / FINANCIAL ACTIVITY
Transactions and Authorization
Bank records, ledgers, payment histories, authorizations,
reconciliations, custody records, and the existing trail
for disputed funds or entries.
04 / INTERACTIONS
Communications and Disclosures
Emails, messages, client advice, notices, confidentiality
obligations, independence disclosures, and records
identifying what each participant knew.
05 / ORGANIZATION
Firm Policies and Oversight
Applicable manuals, quality management, review procedures,
supervision assignments, remediation records, and
employment or compliance findings.
06 / PARALLEL MATTERS
Orders and Investigative Documents
Board correspondence, subpoenas, civil pleadings,
federal notices, criminal documents, prior orders,
and records of another state's action.
Preserve original materials. Do not revise, backdate,
recreate, or selectively replace records to make an engagement
appear more favorable after a complaint.